10 Productivity Hacks for Customer Support Teams That Actually Work
· 11 min read
You're running a customer support team, armed with the latest technology and an eager crew of agents.
8 posts tagged with "Customer Support"
Services and tools to assist customers
View All TagsHow AI Is Solving Major Challenges in Customer Support
· 7 min read
Customer service has come a long way. Not too long ago, you'd sit on hold forever or deal with chatbots that were about as helpful as a broken umbrella in a rainstorm.
9 Critical Questions to Ask Before Choosing an AI Customer Support Platform
· 10 min read
Things have changed in customer support!
How Klarna's AI Assistant Replaced 700 Customer Service Agents
· 8 min read
This title is not clickbait (I swear).
Case Study: How Buffer Transformed Customer Support with Chat Aid
· 5 min read
About Buffer:
Why Customer Experience Leaders Need to Embrace AI Now
· 7 min read
Urban legends say customers these days can churn due to the most bizarre reasons:
Reinventing Customer Support: The Modern Approach
· 11 min read
A typical customer support experience for a customer looks like this:
Transforming Knowledge Management with AI: A Guide for Customer-Facing Teams
· 11 min read
Imagine starting your day, ready to kill at work, immediately bombarded by emails, Slack notifications, and tickets/ questions demanding immediate attention.