17 posts tagged with "Artificial Intelligence"

For SaaS companies, productivity isn't just about working harder—it's about working smarter.

Customer service has come a long way. Not too long ago, you'd sit on hold forever or deal with chatbots that were about as helpful as a broken umbrella in a rainstorm.

Things have changed in customer support!

This title is not clickbait (I swear).

Urban legends say customers these days can churn due to the most bizarre reasons:

A typical customer support experience for a customer looks like this:

Imagine starting your day, ready to kill at work, immediately bombarded by emails, Slack notifications, and tickets/ questions demanding immediate attention.

Artificial Intelligence (AI) is revolutionizing work as we know it, and the field of product management is no exception.

Here are the facts:

Artificial Intelligence (AI) has become an integral part of all aspects of work (check out AI's role in revolutionizing customer success), including modern sales strategies. Since its explosive foray into the workplace, AI has been transforming traditional approaches into data-driven, highly efficient processes.